Microware Multimedia Private Limited

Exchange and Replace Policy

1. **Exchange and Replace Policy**: 

A standard replacement policy : Allows customers to replace or exchange eligible items within a specific window (within 7 days) if they arrive damaged, defective, or incorrect. Items must typically be unused, in original packaging, and accompanied by tags and receipts.

2. **Replace Process**: 

   – To initiate a Replace, contact us at **info@microware.in** or call **9867245665** with your order details. 

   – Customers are responsible for return shipping costs unless the item was defective or damaged during delivery.

3. **Exchange Process**: 

   – Exchange will be processed within **7 days** after receiving the returned item. 

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